Shop by Category
Loading categories...
Menu
Shop by Category
Loading categories...
Shop by Category
We strive to ship in a timely manner. All orders are shipped F.O.B. Broomfield, Colorado, and shipped via UPS Ground or Fed Ex Express Saver unless other arrangements are requested. The customer is responsible for all freight charges, insurance, handling charges, and C.O.D. fees. Back orders are shipped per your instructions. Please feel free to contact your Sales Representative with any questions.
Yes, we do ship internationally. Please call your Sales Representative for detailed information. To place a call to your Sales Representative, simply dial your local International Access Code and then 1-303-444-4622.
We will pay the ground shipping charges within the Continental U.S. for a wholesale prepaid order of $3,000 or more. Payment is only accepted by wire transfer, cashier’s check, money order, or pre-approved company check. Due to processing fees, credit/debit cards cannot be accepted as prepayment.
Our aim is to keep your store stocked with hot selling products at all times! If you buy an item from us for the first time and it doesn’t sell well for you, return it within 90 days, and we will exchange it for one that does. This does not apply to sale items, closeouts, or previously purchased items. All items must be in good saleable condition without price tags or price tag residue. Call your Sales Representative for a Return Authorization Number. Credit will not be given on items returned that are not in good saleable condition.
For New Accounts, all orders are shipped C.O.D., secured funds (money order or cashier’s check) or credit/debit card (MasterCard, Visa, Discover, or American Express). Application for credit starts with completing our credit application. Call your Sales Representative for more details.
Our minimum order is $150. For orders under $150, a $10 service charge will be added.
All pending orders will be held until payment is received. Finance charges of 1.5% per month (APR 18%) will be charged on past-due balances. Late payments can cause your terms to be changed to C.O.D., secured funds, prepaid, or credit/debit card. Any costs incurred by Eldorado in the collection of an account, such as agency fees, attorney fees, or court costs, will be charged to the debtor.
Returned checks will cause your account to be immediately placed on C.O.D., secured funds, prepaid, or credit/debit card status. There is a $25 charge for each returned check.
Please contact your Sales Representative regarding how your back orders should be handled for your account.
Toll Free Number 1-800-525-0848
Local Number 303-444-4622
International: Your Local International Access Code — 1-303-444-4622
[email protected]
All sales are final due to health laws. Please check our size charts. Any garments returned to Eldorado will be disposed, returned to you at your cost, or placed in your next order.
Seasonal items with manufacturing defects must be reported within 30 days from receipt. Halloween, Christmas, and Valentine’s Day items are considered seasonal. All sales are final. Any seasonal items returned to Eldorado will be disposed, returned to you at your cost, or placed in your next order.
Products with manufacturing defects must be reported within 30 days from receipt. Contact your Sales Representative regarding a replacement or return. All returns require a Return Authorization Number. There will be no credit on any items returned that were not purchased from Eldorado.
Refused or returned orders can be shipped for additional shipping charges. Orders returned will only be reshipped after prepayment. You will be charged a 20% restocking fee and all shipping charges on restocked orders. Refused orders can cause your account to be placed on a “Prepaid Only” status.
Concealed damage or shortages must be reported to Eldorado within 48 hours from the receipt of goods. A claims form is included with each packing slip. If you receive a shipment that has exterior damage, has been opened or re-taped, you must file a claim at the time of delivery with the carrier. Please make sure the driver notes the damage. Save the original cartons and packing material for inspection by the carrier. Let us know immediately if you have had the driver note a problem. Contact your Sales Representative with the reference number assigned by the carrier and we will process the claim for you.